Hit and Run Sports and Lesiure Company Essay

* The ships company provides unsubtle range of sports and leisure facilities to divisions and non-members. The facilities include golf courses, footb completely pitch, basketb tout ensemble court and swimming pool. Members lose to book to use facilities and bill is charged to their account.* The leisure clubs let out provide to customers wide range of sports goods such as clothing, golf clubs and tennis racquets. For members there is 10 % give the sack.* The club provides qualified coaches for variant sports that can be booked to give lessons to individuals or groups. The fee is charged for each lesson and the company receives one-half of the fee.Types of membersType of membershipDescriptionIndividualThey argon any one of the ages from 16 to 60, who are not students, under corporate or affiliated team member.StudentThis membership is usable to anyone over 16 and under 25 years of age who is in full time education.SeniorFor elderly masses who are over the age of 60.Corporat eFor nominated employees from a company who has account with the leisure centre.FamilyThis is available up to 2 adults and 4 children. Children who are under the age of 12 can only reefer the club as part of a family membership.Affiliated teamAvailable to local sports teams. It tout ensembleows them for priority bookings and discount rates for regular bookings.Functions of each department within the clubsThe club unwrapThe primary function of the shop is to sell sports equipment. However the sales assistants are to a fault responsible for replenishing the stock on display from the stockroom. as well as the shop can take bookings for the facilities.They hold either their stock items dilate and quantities on the database. When a member purchase an item, the item code is typed in and the description and the price is displayed on the screen. too the members figure of speech is entered from their membership card. This allows them to identify the member and available discount is automatically measured.The shop withal allows members to pay through their account, cash, cheque or credit card. If credit card is used, the Sales assistant has to contact the credit card Company, usually by telephone, to check the credit availableness. Receipt is issued when the sale is round and the appropriate stock item quantities are decreased.The Sales passenger car is responsible for regulating the stock of all equipment. The sales omnibus has to make sure that the quantities are up to the required levels. If there is a deficit of any equipment, the database automatically produces a report. This operates at the end of each working day. The following day, the Sales manager telephones the appropriate equipment suppliers and orders the equipment required. The confirmed purchase orders are printed and sent by post.The shop in any case has specially printed pallbearer bags for customers purchases. The design of the bag salmagundis every year however it always includes th e Hit and spend name and logo. Every year the Sales and Marketing Director negotiates a refreshful order for bags for all clubs.AdministrationThe political science manager handles all applications for membership with the help of assistant.The administration assistants are responsible for all share procedures within a club. They produce and post out all correspondence from the club such as letters to members. They also produces invoices for goods and advantages.One of the administration assistants is responsible for updating the members details on database and also ordering membership cards.The summary of all membership transactions which include new members, bookings and membership renewals, is sent to Head office on a floppy disk. The floppy disk also contains information about financial summaries for shop sales, membership and booking fees and lastly a summary of all purchase orders raised.Administration assistant sends all the invoices received by suppliers on the goods rece ived or go done, to genius office. This is done at the end of each week. Head office then deals with the payment.Most heavy function of Administration department is keeping records of the hours worked by each member of the clubs cater along with any coaching fees received. The information is sent to the Human Resource department in head office. The human resource department deals with the information so that wages due can be calculated and paid.ReceptionReception department deals with bookings. When a member books facilities, receptionist take member number on a booking login screen together with expiry date on the card. The members details are displayed on the screen. Receptionist asks for members address and name. When it is confirmed booking screen is displayed.The members number is copied onto the booking screen. Also code for facility, the date and the start time is required. The booking system then checks the availability of the facility and if it is the booking is confirm ed. Then a booking card is produced containing the information to the member.Reception also deals with members checking in. The member provides the receptionist with the booking number. The details of the booking are displayed on the computer when the booking number is typed in on a check in screen. The receptionist checks and allocation of the facility is confirmed. Then another card is printed for the member. This confirms that the facility has been booked.Facilities criminal maintenanceThe facilities manager deals with maintenance of all the buildings and facilities in the club. Outdoor facilities such as pitches and the golf course are maintained b a team of green keepers. A team of maintenance staff maintains the indoor(prenominal) facilities and the structure of the buildings.The facilities manager must schedule regular maintenance. This will reduce the chance of members disruption on using facilities and also to make efficient use of available staff. The manager also contac ts contractors from outside the club for tasks such as the servicing or repair of mowers, rowing machines and other equipment. at once a month the manager contacts suppliers for cleaning materials.CoachingQualified coaches provide lessons for each of sports. They provide this service to groups or individuals. They also supervise the use of club facilities.The head coach is responsible for ordering sports equipment requisite such as tennis balls, shuttlecocks, nets or racquets. This is sent off to the suppliers by fax.Suppliers to the club and relationship among these suppliers and the department/individuals within the company* Sports equipment retailers They provide stocks for the shop in the clubs. The sales manager phones the suppliers when there are shortage of equipment. They also provide equipment for the coaching department.* Card Company They provide membership cards for the administration department. The administration assistant sends the details of the membership card.* Cleaning material suppliers They provide cleaning materials to the facilities maintenance department. The facilities manager places the order.* Maintenance equipment service The service is provided for repairing or servicing mowers, rowing machines and other equipment for facilities maintenance department. Facilities manager also places the order.* Carrier bag suppliers They provide carrier bags for the sport shop. The sales manager and marketing manager change the design every year. The supplier provides yearly allocation.* ICT service and suppliers The club uses ICT facilities. There are computer workstations at the main desk, in the sports shop, administration office and the General Mangers office. They need software, which hold data for all sports equipment in sports shop. Also for membership database and booking data. The ICT suppliers along with ICT department in head office supply this.